Last updated:
Draft policy, not yet effective. Sales remain closed while final terms receive legal review.
No voluntary refunds
All membership and merchandise purchases are final. Super64 does not offer voluntary refunds or change-of-mind returns. This policy does not limit refunds, replacements, or other remedies required by applicable law.
Managing a membership
Signed-in members can review subscription status through Membership & billing. Where a recurring subscription exists, the Stripe customer portal handles payment-method changes and cancellation.
Cancellation and a refund are different actions. Canceling a recurring subscription stops future renewal once processed; any remaining access follows the confirmed subscription record. Review the status and dates shown in your account.
Monthly and annual refunds
Monthly and annual membership payments are non-refundable, except where required by applicable law. Canceling does not refund a payment already made or the unused portion of a paid period. Cancellation stops future renewals once processed.
Founding 64
Founding 64 is a one-time digital membership, not a recurring subscription. The payment is non-refundable, except where required by applicable law. It does not confer equity, ownership, or investment returns.
Merchandise returns
Merchandise sales are final. We do not accept change-of-mind returns or offer voluntary refunds. If an item is incorrect, damaged, or not delivered, contact support so the issue and any remedy required by applicable law can be reviewed. Return handling begins no earlier than three calendar days after the original purchase. Do not ship an item back without instructions or a confirmed return destination.
Purchase questions
Contact info@super64.club with your order reference and a short description of the issue.
Report duplicate or incorrect charges and purchase problems to support. Do not include passwords, sign-in codes, recovery codes, or full card details. A request does not by itself confirm a refund or replacement.